Frequently Asked Questions

Size & Fit

How do I choose the right size patio furniture cover?

Measure the maximum width, depth and height of your furniture in its stored position, including arms and backs. For round furniture, record diameter and height. Compare with the exact variant, units, shape and product-specific fit guidance. Do not choose by furniture name alone. See our measurement guide.

What size patio chair cover do I need?

Measure the widest point of the chair including arms, the deepest point from front to back and the total height from floor to top. Compare all three with the selected model in Chair Covers.

Should patio covers be larger than furniture?

A small allowance of about 1–2 inches may help with fitting some furniture covers, but it is not a universal fit specification. Follow the selected model's recommended furniture range and fit guidance; avoid excessive looseness and do not automatically add this allowance to every dimension. For AC covers, follow the appliance manufacturer's fitting and clearance requirements.

What should I do if I ordered the wrong size?

Contact us with your order number and furniture measurements before sending a return. Our return policy allows a return request within 30 days after delivery for an unused, clean cover, complete with its included accessories and packaging. Customer-selected wrong-size returns have customer-paid return shipping. For a verified defect or an incorrectly sent item, our policy provides merchant-paid reasonable return shipping arranged in advance. Read the full shipping and returns policy.

Material & Protection

Are KylinLucky patio covers waterproof?

Do not assume that every model is waterproof. Check the specific product's material, construction, care instructions and supported protection claims. A photo or a general category description does not establish a waterproof rating. If a claim is not stated for the selected model, ask us before ordering.

Do these covers protect against UV rays, dust, rain and snow?

Protection varies by product and cannot be inferred from a cover's color or appearance. Check the selected model's supported features and limitations; we do not apply a UV, rain, snow or wind-performance rating to all covers.

Are the covers suitable for year-round outdoor use?

Check the intended use and exposure limits for the particular model. Do not assume that every cover is intended for continuous outdoor use; an indoor window AC cover, for example, serves a different purpose. Follow the product and furniture or appliance manufacturer's instructions.

Windproof & Installation

How do I keep patio covers from blowing away?

Start with the correct size and use the fastening features actually supplied with the selected model, such as straps, buckles, an elastic hem or a drawcord, if included. Follow its installation instructions and check the fit after use. These features do not establish a wind-speed rating or guarantee that a cover will stay in place in every condition.

Are KylinLucky covers easy to install?

Installation depends on the model: check its orientation, position the cover, adjust the fit and secure any included fasteners according to the instructions. Do not assume that every cover includes straps. For AC units, follow the appliance manufacturer's operating and clearance instructions.

Shipping & Returns

How long does shipping take?

United States orders ship from a United States warehouse. Standard shipping is $8, with free standard shipping on qualifying orders of $70 or more; express shipping is $15. Handling and transit estimates are not yet specified. Contact us before purchasing to confirm service availability and an estimate for your ZIP code. Check the shipping and returns policy before ordering. It also explains return conditions, shipping responsibility and the timing for approved refunds.

Warranty

Do KylinLucky covers come with a warranty?

We provide a one-year limited warranty for manufacturing defects, subject to its coverage and exclusions. Keep your proof of purchase and contact support with your order number, product details and clear photos if you need to make a claim. Read the full terms and current draft status on the warranty page.

Care & Storage

How do I clean outdoor furniture covers?

Follow the selected product's care label because cleaning methods depend on the fabric and coating. Use a damp cloth or gentle rinse only if its instructions permit; do not assume the cover is machine washable. Let it dry fully before storage. See the care guide.

How should I store patio covers when not in use?

Clean the cover as its care label allows, let it dry fully, then fold and store it in a dry place away from sharp objects. Inspect any fasteners before reuse. Read the care guide for additional guidance.

Still need help? Contact KylinLucky or email shopify@kylinluckydirect.com.